Returns & Exchanges
At The Lad Collective, we want you to be completely satisfied with your bedding and home essentials. If your order isn't quite right, we offer a 30-day return policy for unused items in their original packaging.
Check Eligibility
Ensure your items are unwashed, unused, and still in their original packaging within 30 days of the delivery date.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack and Ship
Securely package your items and attach the provided prepaid shipping label before dropping the parcel at your nearest authorized collection point.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing